Priya Jindal, founder of Nextpat

Carrying a bad attitude around with oneself through life makes for difficult experiences. When that is coupled with not being conscious of how we’re acting and perceived negatively affects interactions and outcomes.

Developing a chronic negative viewpoint might seem like a position of power and control yet it is the opposite. It’s being controlled, by the beliefs we’re attaching to our perceptions and the feelings that result.

In addition, we also, to our detriment, don’t recognize how we’re coming across to other people in our professional lives, personal lives or both.

“I talk to a lot of my clients about…


Intangible success often creates tangible value yet it’s not simple to recognize and appreciate. Within organizations, that can lead to gaps, costs and deficits.

Any organization and any business is about people. If the people don’t get relationship quality right with each other and those with whom they serve, there are going to be unwanted, unnecessary, problematic costs.

“Emotional intelligence does not get quite the respect it should in the workplace. Mainly because it’s hard to quantify E.I. and the R.O.I. that it provides,” says Luke Smith, a real estate business professional and founder of We Buy Property in Kentucky.


Humanity and relationship-focused behavior in business and the workplace can pay dividends, from higher quality interactions, less distrust, more trust, healthy reputation and stronger collaboration, yet it’s not yet widely valued.

Strength in understanding other people’s emotions, knowing our own, extending sincerity of empathy, regulating our emotions, especially the negative ones and learning how to build, nurture and maintain healthy relationships is not easy yet when organizational leaders expect it and help their people deliver it to each other, it gets positive attention, generates trust, appreciation, psychological safety and respect.

“The COVID-19 crisis has changed my points of departure on…


When there are stories in the news (maybe within where you work) of leaders struggling with behavior to a moderate or extreme degree — maybe even when it leads to scandal and crisis, who all contributed to the negative outcomes?

This special issue asks five professionals for their experiences, insight and opinions on where the responsibility lies when unethical or corrupt actions take place within organizations.

Boards of Directors Own Greater Responsibility than Reported for Leadership Misconduct
— (Thank you to Doug Noll)

What Executive Leaders can do to Conduct Themselves and Their Organizations More Ethically
— (Thank you to…


This issue includes two interviews in article form about the topic of emotional intelligence and the gaps we see in society regarding it.

In the first piece, Harvey Deutschendorf, who regularly writes about the topic at Fast Company magazine, talks about how organizations are not recognizing the value and need for emotional intelligence.

Harvey Deutschendorf, emotional intelligence expert and author, The Other Kind of Smart

In the second article, David Fornos, a psychotherapist, speaks boldly to specifically why E.I. is in such low supply in society.


The Red Diamonds Newsletter is an interview-rich, weekly publication on: communication, decision-making, behavior, trust, conflict, professional relationships, courage, resilience, reputation and smarter crisis management.

This Week’s Contents

High Costs to Quality Outcomes, Trust and Reputation by Easily Succumbing to Emotional Hijacking
Michael Toebe @RedDiamondsEssays

Reputation Story and Why it’s Important Inside Organizations
Michael Toebe @RedDiamondsEssays or view on LinkedIn

How Self Coaching can Help You Heal from a Reputation Disaster
Expertise: Jennifer Cunningham, guest post @RedDiamondsFeatures

Courage and Humility Improve the Odds of Reputation Restoration
Michael Toebe @RedDiamondsEssays

Telling Your Side of the Story in a…


The Red Diamonds Newsletter is an interview-rich, weekly publication on: communication, decision-making, behavior, trust, conflict, professional relationships, courage, resilience, reputation and smarter crisis management.

Contents

The Inspiration for the Issue

The Simpler Way to Become More Patient
(Expertise: Lauren Cohen, executive and relationship coach)

How to Endure and Work Through Being Stuck in the In-Between
(Expertise: Milana Perepyolkina, author)

How Developing Self-Compassion and Curiosity can Build Patience
(Expertise: Linda Sanderville, anti-oppression trauma-informed business coach for therapists)

Patience as a Vehicle Through Conflict
(Expertise: Justin Brown, founder and CEO of Ideapod)

Focusing on the Present and Process can Increase Patience
(Expertise…


The Red Diamonds Newsletter is an interview-rich, weekly publication on: communication, decision-making, behavior, trust, conflict, professional relationships, courage, resilience, reputation and smarter crisis management.

(Ray Dalio, hedge fund manager co-chief investment officer of Bridgewater Associates)

This Week’s Contents

Why Our Best Answer Might not be the Highest Quality One

Don’t Assume Trust is Always Present

Easterbrook’s Partial-Truth Lie a Short-Sighted Response

Using Spectrum Thinking for More Brain Power and Successful Decisions

About and Contact


The Red Diamonds Newsletter is an interview-rich, weekly publication on: communication, decision-making, behavior, trust, conflict, professional relationships, courage, resilience, reputation and smarter crisis management. Speaking with bright, wise minds and accomplished, difference-making people.

This Week’s Contents

“The oak fought the wind and was broken, the willow bent when it must and survived.”
(Red Diamonds Essays)

Knowers and Learners: Which Type Can Create a Healthy Future?
(Expertise: Peter O’Donnell guest post)

Understanding Ethical Leadership
(Expertise: Rob Chesnut)

How Decision-Making Helps Determine Reputation Strength
(Red Diamonds Essays)

Why We Habitually Blame and What it Often Costs Us
(Red Diamonds Essays)


The Red Diamonds Newsletter is an interview-rich, weekly publication on: communication, decision-making, behavior, trust, conflict, professional relationships, courage, resilience, reputation and smarter crisis management. Speaking with bright, wise minds and accomplished, difference-making people.

(Image courtesy of Pixabay)

This Week’s Contents

The Pursuit of Forgiveness and the Reputation Resiliency it Offers
(Red Diamonds Essays)

“We are responsible not only for what we do but also for what we could have prevented.”
(Expertise: Peter Singer)

Worst ‘Toxic Leadership’ in 20 Years Costs Leader Her Status and Rewards
(Expertise: Gene Moran)

“This is what you deserve. You could be good today. But instead you choose tomorrow.”

Red Diamonds Newsletter: Michael Toebe

Newsletter on communication, decision making, behavior, conflict, psychology, professional relationships, resilience, courage, reputation and crisis.

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